Today, customers merely have to say what they want, without any pesky humans interfering as the request is dispatched to the kitchen in a readable form.

Some of the customers in the drive-thru lane at a Meatheads restaurant never bother to order at the speaker, knowing their order was taken long before they drove up. Some have even already paid, and...

I am proud to say that the late longtime McDonald’s CEO Ray Kroc and I were both born in Chicagoland in Oak Park and graduated from Oak Park and River Forest High School. But while Kroc spent his...

The fourth quarter broke the chain's streak of domestic same-store sales gains.
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A new ranking finds plenty of familiar names toward the top of the list.
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The U.S. quick-service giant will now be partners with the Chinese state.
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The chain will next month test delivery at 200 Florida units.

The griddle is the workhorse behind a majority of breakfast offerings, but keeping the large, energy-sucking equipment efficient all day requires operational planning. “It’s driven by what your menu...

The franchisor has shifted more than 300 restaurants off its books, selling to a Saudi group.