Continue to Site >>>

McDonald's

Food

McDonald’s adds to its baked goods lineup

 By Jonathan Maze on Aug. 17, 2021

The chain will introduce the Glazed Pull Apart Donut for a limited time in September. It’s the first LTO for its McCafé Bakery lineup.

Operations

McDonald's to require vaccine for U.S. corporate staff

 By Joe Guszkowski on Aug. 12, 2021

The company is delaying the opening of its offices by more than a month to give employees time to get the jab.

Workforce

At McDonald’s, higher pay and benefits start yielding results

By Jonathan Maze on Aug. 03, 2021

The burger giant and its franchisees are getting more applications, and argue that people who start their careers at one of their restaurants have better financial security later in life.

Operations

McDonald’s reinstates mask requirements in high-risk areas

By Jonathan Maze on Aug. 02, 2021

Starbucks will have employees wear masks in company-owned stores as retailers take more aggressive action on masks.

Workforce

Much-criticized old definition of 'joint employer' is officially back

By Peter Romeo on Jul. 29, 2021

Reverting back to a looser standard is likely to expose more franchisors to litigation arising from franchisees' labor practices.

Financing

McDonald’s sales soar thanks to digital, chicken sandwiches and a boy band

By Jonathan Maze on Jul. 28, 2021

The company’s U.S. same-store sales rose nearly 15% over 2019 levels, and 7% globally, as the company’s promotions and its digital sales drove business.

Financing

McDonald’s says its labor challenges are easing

By Jonathan Maze on Jul. 28, 2021

The company credits higher wages and an end to unemployment benefits for bringing in more applicants but costs are driving up prices.

Marketing

McDonald's overhauls its customer experience functions

By Jonathan Maze on Jul. 26, 2021

The burger giant named Manu Steijaert its first chief customer officer, overseeing a new customer experience team to manage digital and in-restaurant diner interactions.

Financing

Black McDonald’s franchisees say their profitability gap is worse than it appears

By Jonathan Maze on Jul. 26, 2021

Current operators, whose discrimination lawsuit was previously dismissed, have amended their complaint, arguing that the company concealed Black franchisees’ debt challenges.

Technology

McDonald’s plans to boost spending with diverse-owned suppliers

By Jonathan Maze on Jul. 22, 2021

The company won commitments from suppliers on diversity while vowing to devote a quarter of its supply chain spending to diverse-owned companies by 2025.

  • Page 26