McDonald's

McDonald’s wants its latest discrimination lawsuit dismissed

By Jonathan Maze on Jan. 06, 2021

The burger giant says that claims made by existing operators are “without merit,” and says it wants every franchisee to “thrive.”

Food

McDonald’s officially joins the chicken sandwich wars

By Jonathan Maze on Jan. 04, 2021

The chain will start selling three versions of its Crispy Chicken Sandwich on Feb. 24.

Financing

McDonald’s U.S. president vows to improve communication with franchisees

By Jonathan Maze on Dec. 22, 2020

Joe Erlinger told the system that the company needs to “provide greater transparency and visibility to the entire system” amid a dispute over fees with its operators.

Leadership

Best fights of 2020

By Peter Romeo on Dec. 21, 2020

The battle against COVID wasn’t the only combat restaurants saw last year. Here’s a sampling of the other wars.

Financing

McDonald’s franchisees want more control over technology

By Jonathan Maze on Dec. 21, 2020

Operators are pushing for a technology cooperative that would give them more say in the company’s digital moves.

Financing

McDonald’s fight highlights a common source of franchise conflict

By Jonathan Maze on Dec. 18, 2020

Franchisors benefit from higher sales, while franchisees need to make a profit. The difference frequently causes controversy, says RB’s The Bottom Line.

Financing