O'Charley's

Financing

O'Charley's closes 18 restaurants in one day as sales struggle

The chain has been hit hard by changing trade areas and, more recently, soaring inflation. It believes the "pruning" will help its 91 remaining stores.

Leadership

His title reads 'GM,' but O'Charley's Dwaine Stoneroad acts like he owns the place

That’s just fine with the bosses of this GM of the Year winner. They laud the longtime chief’s innovation and refusal to be an also-ran.

Restaurant Growth Services hired Kara Jacobs as finance chief and promoted Clint Lautenschleger to lead HR. Both previously worked at Cracker Barrel.

Its delivery-only concepts are generating the sales equivalent of five restaurants, according to CEO Craig Barber.

The casual-dining chain was already pursuing initiatives that would help during the crisis, but communications needed to deepen.

Kurt Schnaubelt joins the diversified restaurant company from a consulting firm.

The casual-dining veteran's new employer, CraftWorks Holdings, operates nearly 400 full-service restaurants in total, including Logan’s Roadhouse.

Get Top 500 data: sales, units and YOY change, average unit volume, and company/franchise units, as well as Technomic’s analysis, growth forecast and more.

The decision could require restaurants to forego the tip credit for side work and untipped activities.

A parade of concepts have embraced the staple as their big customer lure.

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