Olive Garden

Financing

Darden’s Gene Lee shows casual dining how it’s done

Olive Garden’s owner has thrived by simply focusing on doing a good job at its restaurants, says RB’s The Bottom Line.

The two casual Italian brands will be the nucleus for a new company run by the former Olive Garden chief, with financial backing from Brazil-based GP Investments.

The longtime casual-dining veteran was chosen for the Gold Plate Award from among eight leaders named as the best within their respective market segments.

Often, the menu items deemed the most craveable aren’t the ones consumers say they’re most likely to purchase.

The Darden Restaurants chain said it will surprise social-media followers by giving them a chance to win one of a new batch of passes.

Executives attributed the gains to innovations on several fronts.

A new analysis also shows what differentiates a good user-generated review from a negative one.

The promised revamp at Olive Garden already is helping to boost its parent company's bottom line, with Darden reporting thrid-quarter fiscal earnings that met expectations on revenue and beat them on profit.

Chains are doubling up on new dollar menus and value meals to spark sales during this slower time of year.

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