Panda Express

Panda Express taps into rising popularity of chili crisp for new LTO

By Patricia Cobe on Sep. 06, 2023

Chili Crisp Shrimp draws inspiration from Sichuan cuisine while staying true to Panda’s American Chinese menu.

Panda, Au Bon Pain, 7-Eleven are ordered to pay $5M for violating NYC's scheduling restrictions

By Peter Romeo on Aug. 16, 2023

The operators were accused of such infractions as changing schedules less than two weeks in advance, and not paying a bonus to workers who opened a restaurant after closing it the night before.

Operations

Will Panda Express be the first $10B 'mom-and-pop'?

By Lisa Jennings on May 12, 2023

Still run by its founders after 40 years, the fast-casual chain dominates its category and sees plenty of runway ahead.

Technology

Panda Express lends rooftops to 5G expansion

By Lisa Jennings on Oct. 24, 2022

5G provider Kroo plans to expand its cellular network by leveraging commercial real estate.

Technology

Panda Express unveils a robotic wok

By Joe Guszkowski on Jun. 01, 2022

The Asian chain has been developing the Panda Auto Wok (PAW) since 2015 and has already installed it in 120 stores.

Premium

Operations

How Panda Express is luring convenience-focused diners

By Heather Lalley on Aug. 24, 2021

The nearly 40-year-old fast casual, known for its hot foods serving line, is eyeing new store formats and upgraded tech to shorten the “customer journey” to its heaping plates of orange chicken.

Food

Panda Express transforms its signature Original Orange Chicken into a plant-based dish

By Patricia Cobe on Jul. 14, 2021

Beyond The Original Orange Chicken is debuting at select locations in New York and California.

Food

Menu favorites get tweaked and seasonal specials return

By Patricia Cobe on Jan. 19, 2021

Taste Tracker: Boston Market launches a chicken sandwich, Panda Express brings back a Chinese New Year signature, Panera adds two new flatbreads and wings take off in new flavors and formats.

Food