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Panera Bread

Operations

Inside Panera’s ‘best of both worlds’ redesign

 By Heather Lalley on May 21, 2021

As pandemic restrictions ease, the fast casual’s new prototype hasn’t forgotten the dining room even as it beefs up off-premise convenience.

Financing

So much for restaurant self-delivery

 By Jonathan Maze on Apr. 15, 2021

We’re unlikely to see major restaurant chains try self-delivery anytime soon after the end of Panera’s service, says RB’s The Bottom Line.

Operations

Panera Bread quietly ends self-delivery

By Heather Lalley on Apr. 12, 2021

The pandemic has pushed Panera Bread to quietly end its self-delivery program.

Operations

How Panera is shifting its catering business for the COVID era

By Heather Lalley on Jan. 19, 2021

A new virtual catering channel and more are giving the brand hope for the sluggish revenue channel in the new year.

Leadership

How Panera Bread is building its team culture—virtually

By Heather Lalley on Dec. 11, 2020

CEO Niren Chaudhary, who joined the chain months before the pandemic hit, said it is still possible to foster a productive team atmosphere without face-to-face meetings.

Food

The R&D journey of Panera’s new Flatbread Pizzas

By Patricia Cobe on Nov. 11, 2020

The fast casual launched an entirely new category to expand from its core menu of soups, sandwiches and salads.

Beverage

Panera franchisee tests beer and wine

By Heather Lalley on Nov. 04, 2020

Beer, wine and hard seltzer will be trialed at five locations during dinner hours, tied to the chain’s rollout of flatbreads.

Food

Panera Bread debuts new menu category fit for pandemic dining

By Heather Lalley on Oct. 28, 2020

The fast-casual chain launched three flatbread pizzas, with plans to add new versions next year.

Operations

Panera’s unlimited coffee program has nearly 500K paid subscribers

By Heather Lalley on Oct. 13, 2020

The $8.99-a-month unlimited coffee offering has been “very successful at a very difficult time,” CEO Niren Chaudhary said.

Food

Panera to start labeling foods with low carbon footprints

By Heather Lalley on Oct. 13, 2020

The fast casual hopes consumers embrace the information as they have calorie counts on menus.

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