Potbelly

Revamped loyalty program drives sales at Potbelly

By Heather Lalley on Mar. 08, 2024

The sandwich chain said its fast-growing digital business is shifting customers away from third-party channels, with loyalty membership growing nearly 90% during the fourth quarter.

Operations

4 Potbelly franchisees add to their development commitments

By Lisa Jennings on Mar. 05, 2024

The deals are the latest in an ongoing franchisee acceleration program as as the sandwich chain pushes to reach 2,000 units, with 85% franchised.

Financing

Potbelly keeps its focus on growth through franchising

By Heather Lalley on Jan. 24, 2024

The fast-casual sandwich chain said it has 192 franchised stores currently under development. It also released an updated rewards app.

Financing

Inside the turnaround at Potbelly

By Jonathan Maze on Dec. 20, 2023

A Deeper Dive: Bob Wright, CEO of the Chicago-based sandwich chain, joins the podcast to discuss the company’s recovery from the pandemic and its own organic struggles.

Operations

Potbelly signs deal to expand in Seattle-Tacoma market

By Lisa Jennings on Nov. 15, 2023

This latest move in a series of deals will refranchise nine corporate locations and add another 13 new franchised units in Washington state.

Operations

Potbelly consumers are 'hanging in there,' says CEO

By Lisa Jennings on Nov. 03, 2023

The Chicago-based sandwich chain reported same-store sales up 8%, driven by traffic. That momentum is expected to continue into Q4.

Operations

Potbelly signs 40-unit franchise deal in Ohio, Fla.

By Lisa Jennings on Oct. 30, 2023

The more-than 430-unit chain is pushing both refranchising and new unit franchise growth.

Operations

Potbelly founder to build shops in Maryland as franchisee

By Lisa Jennings on Jul. 19, 2023

Bryant Keil, who built a Chicago antique store into a chain of sandwich shops, has signed a 27-unit agreement to operate locations with his son Hampden.

Operations