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When it comes to restaurant brands, the sales leaders are not always consumers’ favorites for a variety of reasons. Chains best at parlaying customer satisfaction into sales are hard to beat.
Overall, the varied menu category is flat, up .3% in sales to $23.9 billion and .5% in units to 7,792.
Consumers reveal which chain limited-time offers they were most likely to order based on the name and description.
Here are the five restaurant chains that consumers visit the most for special occasions.
A look at the casual-dining chains satisfying consumers with their dine-in services, but not doing quite as well with takeout.
Restaurant trends change year to year, but one thing remains consistent: Service and hospitality are crucial to consumers. This year’s list reveals some shake-ups.
Most of America’s favorite casual-dining concepts for 2017 are upscale or boast a specialized cuisine—only one is a traditional varied-menu concept.
Chains ranking highest in their competitive set deliver more than just good food. They’re winning in all aspects of the dining experience, from service to convenience.
Up-and-coming restaurant chains and what’s propelling their growth
Food trends and recipes to keep menus fresh
New restaurants and soon-to-open concepts worth monitoring
RB’s exclusive ranking of the highest-grossing independent restaurants
Peter Romeo highlights the moments restaurateurs miss at their own peril
Ideas from the field you may want to borrow