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Starbucks

Beverage

Starbucks' new cold cups will use a lot less plastic

 By Jonathan Maze on Apr. 18, 2024

The Seattle-based coffee shop chain, which now gets most of its beverage sales from cold coffee, is introducing new, more sustainable cups that cut plastic by up to 20%.

Marketing

So much for Starbucks' journey into the metaverse

 By Jonathan Maze on Mar. 18, 2024

The coffee shop chain told customers late last week that it would end its Starbucks Odyssey NFT virtual restaurant loyalty program experiment "to prepare for what comes next."

Leadership

Starbucks is making some big changes to its leadership team

By Jonathan Maze on Mar. 18, 2024

The coffee shop giant named Michael Conway CEO of North America while CMO Brady Brewer takes the helm at Starbucks International.

Financing

Starbucks now has more global locations than Subway

By Jonathan Maze on Mar. 13, 2024

The coffee shop chain, which added some 3,000 locations worldwide last year, is now the second-most prolific restaurant chain in the world.

Financing

Starbucks gets a key endorsement in its board fight with unions

By Jonathan Maze on Mar. 01, 2024

Two key proxy advisory firms have endorsed the coffee chain giant's board nominees over those nominated by a union-backed group.

Workforce

Starbucks and the union organizing it have agreed to a truce

By Peter Romeo on Feb. 27, 2024

The coffee brand and Workers United, the parent of Starbucks Workers United, have pledged to hammer out a framework for collective bargaining.

Workforce

On the union front, it's open season on Starbucks

By Peter Romeo on Feb. 26, 2024

Working Lunch: Starbucks Workers United is stepping up its courtship of the public as it looks ahead to contract negotiations.

Financing

Starbucks' latest union battle is over its board

By Jonathan Maze on Feb. 23, 2024

Labor activists argue that the company’s union stance has been bad for its brand and warrants new board members. The coffee shop chain is pushing back hard.

Operations

Starbucks plans to make its coffee shops more accessible

By Jonathan Maze on Feb. 16, 2024

New and remodeled shops will follow new guidelines to make them more accessible for customers and workers. The first such location opened Friday in Washington, D.C.

Financing

Starbucks' incredible loyalty program can only take the company so far

By Jonathan Maze on Feb. 02, 2024

The Bottom Line: The coffee shop giant said its problems with occasional customers last quarter were “transitory.” Fixing that problem will be a big challenge.

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