Waffle House

Market forces

Operators find ways to straddle the line of restaurant and retail to bring more business in-house.

Quiz: 10 chains rocking modern mission statements

No longer are restaurant mission statements all about the menu. Today, they’re more likely to focus on the overall experience an operation is hoping to provide, conveyed in a short, compact statement rather than a lengthy, clunky paragraph. Experts say the modern mission statement should be just broad enough to allow for expansion and fundamental changes to a concept without any growth-hindering contradictions.

Waffle House, a coffee-counter concept that hasn’t generated gasps with its tech innovations to date, is pairing up with the latest in app-based sharing, a new service that’s equal parts eBay and Uber.

It just may be the most under-exploited category on morning menus.

With steep competition, getting customers in the door—and keeping them coming back—means understanding what they value and delivering on those needs.

The invitation-only event featured two keynote workshops led by professors from the Kellogg School of Management at Northwestern University. Additionally,...

More than half of the restaurant industry’s $491 billion in sales come from the Top 500 chains. And these giants grew at a modestly stronger rate, both in terms of sales and store counts, than the industry overall. Restaurant Business focused on the leading 250 performers to identify trends for our first-ever special report delivering lessons from Technomic’s annual Top 500 Chain Restaurant Report. This special package includes lessons for all operators from the largest chains by segment, menu category and more.

Menus from restaurants featured in the October issue of Restaurant Business magazine.

With consumers prowling stores and the internet for gift ideas, some restaurants are ready with suggestions that could also make their holidays a little happier.

Diners looking for something more substantial than chocolate bunnies and marshmallow eggs can find places across the country to celebrate Easter with a festive brunch. Here’s a sampling of restaurants offering breakfast favorites and more, with prix fixe menus, buffets and family-friendly options.

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