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Sales Agents' Red Flag: Too Much Admin Work;FSMA Chairman: Members Want More Time on Streets with D

NEW YORK - Not through any fault of their own, foodservice sales agents recently have been enduring the brunt of additional administrative tasks associated with managing orders for their manufacturer-partners.

In fact, so much so that foodservice agents are concerned that they have not been able to devote enough attention to their primary task: Working with DSRs to drive revenue, according to one of the leaders of the agency community.

"None of us are up in arms but it is a concern," Andrew Wilson, chairman of the board of directors of the Foodservice Sales and Marketing Association, Columbia, MD, said in a recent interview with ID Access.

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