Sales Agents' Red Flag: Too Much Admin Work;FSMA Chairman: Members Want More Time on Streets with D

NEW YORK - Not through any fault of their own, foodservice sales agents recently have been enduring the brunt of additional administrative tasks associated with managing orders for their manufacturer-partners.

In fact, so much so that foodservice agents are concerned that they have not been able to devote enough attention to their primary task: Working with DSRs to drive revenue, according to one of the leaders of the agency community.

"None of us are up in arms but it is a concern," Andrew Wilson, chairman of the board of directors of the Foodservice Sales and Marketing Association, Columbia, MD, said in a recent interview with ID Access.

Members help make our journalism possible. Become a Restaurant Business member today and unlock exclusive benefits, including unlimited access to all of our content. Sign up here.

Multimedia

Exclusive Content

Financing

Crumbl may be the next frozen yogurt, or the next Krispy Kreme

The Bottom Line: With word that the chain’s unit volumes took a nosedive last year, its future, and that of its operators, depends on what the brand does next.

Technology

4 things we learned in a wild week for restaurant tech

Tech Check: If you blinked, you may have missed three funding rounds, two acquisitions, a “never-before-seen” new product and a bold executive poaching. Let’s get caught up.

Financing

High restaurant menu prices mean high customer expectations

The Bottom Line: Diners are paying high prices to eat out at all kinds of restaurants these days. And they’re picking winners and losers.

Trending

More from our partners