Benbria

Loop® by Benbria® Corporation is an omni-channel customer engagement platform that helps brands to enhance the customer experience. By leveraging the customer’s preferred choice of communications, be it texting, web chat, native app, email, or kiosk, Loop® allows customers to communicate directly with a brand to make a request, express a concern, or provide a compliment before, during, and after their visit. Resolving guests’ concerns and requests in real-time helps brands to improve customer satisfaction, save at-risk customers, increase revenue, and drive repeat visits.