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Sysco buys former HP call center

HOUSTON (May 19, 2010 - Houston Chronicle)—Houston-based Sysco Corp. has acquired the former Hewlett Packard customer call center in the Cypress area on U.S. 290. On the 100-acre site the company will build a shared services center to centralize some administrative business functions for its 186 distributors in North America, Sysco spokesman Mark Palmer said.

The shared service center will consolidate work for customer service, accounts payable and other business functions, Palmer said. It will take three to five years to incorporate all the distributors into the more centralized system. The shared service center is expected have 1 ,500 and 2,000 positions, the vast majority of which will be new jobs for Houston, he said.

The 669,000 square foot facility at 24500 Northwest Freeway was purchased about a month ago, said Palmer who declined to say how much Sysco paid.

The company's corporate headquarters are at 1390 Enclave Parkway in west Houston. Sysco is the largest food service supplier in North America.

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