2. Maintain the vision
“The end goal never changes, but the tech we end up using changes,” says Anthony Mejia, VP of technology for Lazy Dog. He, like Papa John’s, maintains a multiyear strategy, but the execution of the plan changes. To avoid becoming too task-saturated, Pearson has a forced ranking of priorities. And to ensure the results are effective on his team, Kinniburgh attaches a metric to all innovation, using data to inform future decisions.