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Technology

The latest news and trends in restaurant technology
Technology

Uber Eats to power mobile ordering at Tampa airport

 By Joe Guszkowski on Mar. 07, 2023

Visitors can use the app to order ahead from more than 20 concessionaires. It's Uber's first official airport partnership in the U.S.

Technology

This tech company is using ChatGPT to respond to restaurant reviews

 By Joe Guszkowski on Mar. 06, 2023

It's the first of SOCi's AI-powered "Genius" tools. The marketing provider just raised $120 million to help develop more.

Technology

Wingstop to test AI phone-answering system

By Joe Guszkowski on Mar. 03, 2023

Automating phone orders will bring the chain closer to its goal of digitizing 100% of transactions.

Technology

A round of restaurant tech true or false, anyone?

By Joe Guszkowski on Mar. 03, 2023

Tech Check: A new report from the National Restaurant Association challenges some conventional wisdom. Can you tell fact from fiction?

Technology

Danny Meyer's private-equity firm invests in SevenRooms

By Joe Guszkowski on Mar. 02, 2023

The funding from Enlightened Hospitality Investments will help the reservations provider keep growing. The amount was not disclosed.

Technology

Applebee’s pumps the brakes on Cosmic Wings virtual brand

By Joe Guszkowski on Mar. 02, 2023

Hundreds of stores have dropped the delivery concept after it became too complex to operate.

Technology

New tech helps restaurants digest their delivery data

By Joe Guszkowski on Mar. 01, 2023

Tools from ItsaCheckmate and Nextbite allow operators to see their third-party sales all in one place. The companies say it will save hours of wrestling with spreadsheets.

Technology

Slice sees no sign of 'pizza fatigue' at mom-and-pops

By Joe Guszkowski on Feb. 28, 2023

CEO Ilir Sela says small pizzerias are thriving and even taking share from big chains like Domino's, in part thanks to technology.

Technology

One-click checkout is paying off for Olo

By Joe Guszkowski on Feb. 27, 2023

The product designed to streamline restaurant payments saw strong results in its first year, said CEO Noah Glass.

Technology

Wingstop and Domino’s tell two different stories on delivery

By Joe Guszkowski on Feb. 24, 2023

Tech Check: Consumers are flocking to the wing chain but not so much for pizza. Here’s why that might be.

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