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Technology

The latest news and trends in restaurant technology
Technology

Grubhub to pay $3.5M in D.C. lawsuit alleging hidden fees

 By Joe Guszkowski on Jan. 03, 2023

The settlement includes $2.7 million for affected customers. Grubhub will also change how it communicates fees in its app.

Technology

Self-service kiosks may finally be ready for prime time

 By Joe Guszkowski on Dec. 19, 2022

The 45-year-old technology has emerged as an effective balm for restaurants' nagging labor shortage.

Technology

White Castle gives $25K in NFT proceeds to employees

By Joe Guszkowski on Dec. 16, 2022

The chain has been selling one-of-a-kind digital images for a year and will put most of the earnings into its Team Member Relief Fund.

Technology

Uber Eats launches robot delivery in Miami with Cartken

By Joe Guszkowski on Dec. 15, 2022

Cartken’s six-wheeled rovers will handle orders for the delivery company starting Thursday, with more cities to come.

Technology

ChowNow cuts more jobs as delivery demand levels out

By Joe Guszkowski on Dec. 14, 2022

The online ordering company is eliminating about 40 positions following a 20% reduction in July.

Technology

4 technologies that will define restaurants in 2023

By Joe Guszkowski on Dec. 14, 2022

Tech Check: This is the stuff that will transform bottom lines, supercharge loyalty programs and start the next viral food trend.

Technology

GiftAMeal helps restaurants fight hunger—and make new fans

By Joe Guszkowski on Dec. 12, 2022

The startup turns customers’ food photos into food donations. It says the feel-good transaction makes guests more loyal.

Technology

NYC could ease its 20% delivery fee cap

By Joe Guszkowski on Dec. 09, 2022

A new bill would allow restaurants to pay more than the current limit for things like marketing and promotions. Grubhub has aired its support for the proposal.

Technology

Grubhub, Kiwibot team up to deliver more food to college students

By Kelsey Squire on Dec. 08, 2022

The latest robot delivery partnership will debut at the University of North Dakota. Grubhub also has agreements to use robots from Starship and Cartken.

Technology

Here’s how Starbucks’ Web3 loyalty program extension will work

By Jonathan Maze on Dec. 08, 2022

Starbucks Odyssey, a major expansion of the company’s Rewards program into the metaverse, enables customers to collect NFTs and points through interactive activities.

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