What’s Chipotle doing about it?
By all accounts, the chain has been a model partner to health authorities. After shutting 43 stores in the affected markets, when only 11 were implicated, Chipotle canned all suspect ingredients, sanitized the units, stepped up food-safety testing across all 2,000 U.S. restaurants, and brought in experts to strengthen processes and training. It is now conducting DNA testing on produce to isolate suspicious batches, and is periodically checking all supplies on the shelves of units to make sure they remain safe.
Chipotle has also been transparent. It has been posting frequent updates on its website, including additional cases that came to light.
It also pledged to become the safest chain in the industry.