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The Week in Franchising, April 13, 2012

Recent developments of interest to franchisees and franchisors.

UFood Grill lands at another airport, in force
A franchised UFood Grill has opened in Salt Lake City International Airport, with a second unit scheduled to follow in its slipstream before May 1.  The stores are franchised to Hojeij Branded Foods, which manages food concessions in a number of airports. UFood is the brainchild of George Naddaff, the entrepreneur who bought a concept called Boston Chicken and positioned it for growth under the name Boston Market. UGrill markets itself as a source of grab-and-go foods with a better nutritional profile than the mainstream quick-service chains offer.

Fazoli’s uses co. stores to test new service training
Fazoli’s company-run stores will put the results of a new training initiative to a very public test when the chain breaks new ads this week touting improved service. The commercials claim an unmatched level of service for the 128-unit chain, the result of stepped-up training. For instance, cashiers get two days of schooling on food preparation and ingredients, according to headquarters. If the program is successful, the training component will be rolled out to franchisees, Fazoli’s said.

Rita’s names new franchising chief, signs L.A. A.D.
Rita’s Italian Ice has hired Scott Schubiger to spearhead the chain’s expansion as SVP of franchise sales. He comes to the treats chain with more than 20 years of franchising experience. The news came on the heels of Rita’s announcement of a regional development agreement for one of the sweetest spots in restaurant franchising, southern California. Stuart and Cynthia Glist were awarded development rights for a portion of Los Angeles County.

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