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The board reversed a 2015 ruling that the franchise community said would put their business model at risk.

The chain has added a fast casual and deli of sorts.

Operators are bringing their trailers indoors.

Some of the more senior members of the team smile at the junior staff who are excited to uncover an interesting trend in “eatertainment” or the latest single-ingredient concept. We try not to be condescending when we suggest they do some research by looking at past issues of Restaurant Business or old Technomic top chain reports before calling it the next big thing.