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50 Great Ideas 2020

50 Great Ideas 2020

Virtual sushi-rolling class

Shaw’s Crab House hosted online sushi-rolling instruction with its sushi chef. Ingredients could be picked up at Shaw’s and participants could then follow along with the class on Facebook Live.

50 Great Ideas 2020

Bingo night

Anyone who ordered meal delivery, a cocktail kit or CSA Box from Canlis in Seattle received free bingo cards for a livestream bingo night every Friday. Prizes included Canlis gift cards.

North Palm Beach, Fla., restaurants invited residents in the area via Facebook to order takeout from a different restaurant each night of the week.

Milwaukee restaurant Lazy Susan offered “restaurant bond” gift cards to be used after the pandemic subsides.

When the coronavirus took over the U.S. in mid-March, it was like nothing restaurants had experienced before.

Chipotle Mexican Grill, recognizing that people might have fallen off the wellness bandwagon while self-quarantining, added new options to its line of Lifestyle Bowls.

Uno Pizzeria & Grill gave away virtual birthday parties to kids in the Boston area, setting them up with DIY pizza kits—something that had normally been reserved for dine-in customers—and connecting them with friends via video conference to celebrate.

Sarah Stegner of Prairie Grass Cafe in Northbrook, Ill., set up a hotline for novice and experienced home cooks to call with questions about recipes, baking and more.

Some Moe’s Southwest Grill franchisees organized Neighborhood Taco Kit Nights, taking orders for an entire neighborhood and then setting up a station for people to pick up their orders.

A number of restaurant operators, looking to bring the dine-in experience to people’s homes, created on-brand playlists. Red Lobster’s featured romantic tunes for date night, while Zaxby’s created a set of ambient restaurant sounds with titles such as “Friday 9:45 PM.”

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