50 Great Ideas 2024

50 Great Ideas 2024

50 Great Ideas 2024

Times are tough in the restaurant industry, as operators face pressures from all sides: Falling traffic, increased labor costs, uncertainty over technology, high food costs, the list goes on.

50 Great Ideas 2024

A CEO without a home perch

Many CEOs boast about having an open-door policy. Peter Cancro, chief of the Jersey Mike’s Subs chain, prefers not to have a door at all. Nor an office, for that matter. One of ways he ensures interac...

Beer is good. Wasted beer is bad. The Primanti Bros. chain in early 2023 tested a new technology, called BeerBoard, that tracks the number of beers poured versus the number of beers sold. The idea is to ensure that bartenders are pouring the correct number of beers. The company liked it so much that the technology was expanded to all 42 restaurants. The result: A 300-basis-point reduction in the cost of draft beer sold.

CEOs of restaurant chains typically spend a considerable amount of time visiting stores to chat with employees about what they’re seeing, hearing and feeling. Kelli Valade, now CEO of Denny’s, shared ...

When Friendly’s franchisee Amol Kohli started staffing the Orlando store that’s serving as a new prototype for the 89-year-old brand, job applications didn’t exactly pour in. He sensed the problem was...

Operators who can’t afford the services of a full-fledged human resources department can still enjoy the same sort of benefits by using ChatGPT, according to a principal of the three-unit SoNapa Grill...

During an educational session at the National Restaurant Show, SoNapa Grille Principal Adam Barringer cited several low-cost ways to showcase a restaurant’s culture, or what SoNapa has found to be a k...

Proof of the Pudding, a caterer and contract-management firm based in Atlanta, has turned over the first phase of its recruitment process to AI. Through a service called Landed, notices of openin...

It’s a curse few restaurant employers are spared. Hours before a shift is set to begin, a scheduled worker backs out because their babysitter couldn’t make it and no one else is available to watch the...

It’s routine today for restaurants to put bottles of hot sauce on their tables or in an area where guests can help themselves to condiments. For some patrons, the temptation is too much; they end up s...

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