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casual_dining

Financing

Wild Wing Café closes restaurants and declares bankruptcy

 By Jonathan Maze on Jul. 27, 2023

The Charlotte, N.C.-based casual-dining chicken wing chain sought Chapter 11 debt protection, citing the impact of the pandemic and an inability to restructure its debt. The company closed 15 locations.

Operations

Black Angus looks to boost delivery by eating the fee

 By Joe Guszkowski on Jul. 25, 2023

The 32-unit steakhouse chain is waiving delivery fees for customers that order direct, choosing to absorb the considerable cost itself.

Leadership

Maggiano's President Steve Provost to retire

By Joe Guszkowski on Jul. 20, 2023

The longtime Brinker executive, industry veteran and onetime presidential speechwriter will step down at the end of August.

Technology

Domino's caved to third-party delivery. Will other holdouts follow?

By Joe Guszkowski on Jul. 18, 2023

Tech Check: To quote former Darden Restaurants CEO Gene Lee: "No." Here's why.

Leadership

What stamp did Norman Brinker leave on the restaurant business? How much time do you have?

By Peter Romeo on Jul. 18, 2023

Restaurant Rewind: In Part II of our two-part special report on the godfather of casual dining, we look at how the serial entrepreneur walked away from one of the biggest jobs in the business to start all over.

Leadership

Cracker Barrel names Julie Felss Masino CEO as Sandra Cochran retires

By Jonathan Maze on Jul. 18, 2023

The former president of Taco Bell International will take over leadership at the family dining chain next month. Cochran will become the executive chair through next year.

Operations

Legal Sea Foods heads west with first Chicago location

By Joe Guszkowski on Jul. 17, 2023

The two-story restaurant on Chicago’s riverfront will be the chain’s first outside the East Coast in its 73-year history.

Marketing

Forget Threads. Casual restaurants are going retro in their latest marketing

By Peter Romeo on Jul. 12, 2023

Reality Check: 3-for-$10 (or thereabouts) and buy one/take one home deals are back in vogue.

Leadership

If you don't know who Norman Brinker was, hit the play button

By Peter Romeo on Jul. 11, 2023

Restaurant Rewind: He was as much of a god to the business as Ray Kroc, though a lot more recently. Here's why the industry should not forget such an inspirational, successful and fascinating character.

Operations

Red Robin's turnaround begins with juicier burgers

By Joe Guszkowski on Jul. 11, 2023

The chain is completely overhauling its signature item in an effort to make good on the “Gourmet” in its name.

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