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Technology

Reservations company Tock learns some new tricks

 By Joe Guszkowski on Mar. 21, 2025

As it turns 10, the company is taking some cues from Resy, its competitor-turned-collaborator under new owner American Express.

Consumer Trends

Why Sweetgreen wants to see workers come back to the office

 By Lisa Jennings on Mar. 13, 2025

Even five years after COVID, urban centers were dead on Fridays. But the full return-to-office movement could bring an unexpected boost, especially to fast casuals.

Consumer Trends

More restaurant tables going to singles and groups this Valentine's Day

By Patricia Cobe on Jan. 30, 2025

The romantic, couple-focused holiday is experiencing a dramatic shift, finds OpenTable.

Food

7 mega-trends driving restaurant menus in 2025

By Patricia Cobe on Jan. 24, 2025

These are the overriding forces we predict will move menus forward this year. Check back in December to see if they pan out.

Financing

Restaurants greet 2025 with optimism and anxiety

By Joe Guszkowski on Jan. 16, 2025

Consumer confidence is improving and other economic indicators are trending up, operators said at this year’s ICR conference. But traffic remains a challenge.

Financing

6 big takeaways from this year's ICR conference

By Joe Guszkowski and Lisa Jennings on Jan. 16, 2025

Consumer confidence, value and West Coast wildfires were on restaurants’ minds at the annual investor conference in Orlando this week.

Operations

2024 was a painful year for full-service restaurants

By Joe Guszkowski on Dec. 18, 2024

Many sit-down chains struggled. There were bankruptcies, closures and plenty of soul-searching. But there were some clear winners, too.

Technology

Customers are making restaurant reservations earlier in the week

By Joe Guszkowski on Dec. 11, 2024

More people are booking tables on Monday and Tuesday, and they are also opting for earlier dinners, according to data from Toast.

Technology

How a robot is meeting soaring demand for boba on college campuses

By Reyna Estrada on Dec. 04, 2024

Botrista's beverage machine can produce the complex Taiwanese tea at the push of a button, allowing foodservice operations to offer a trendy item with minimal labor.

Consumer Trends

Making the business case for sustainability

By Heather Lalley on Nov. 15, 2024

Technomic consumer data reveals that the case for implementing more environmentally sustainable practices, while important, is not as black and white as it may seem.

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