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consumers

Consumer Trends

Enhancing Consumer Confidence in Food Home Delivery

With the rise of restaurant home meal delivery, new online food delivery platforms are competing for customers and offering expanded choices and convenience.

Consumer Trends

How today's diners define value

The meaning of value is always changing for consumers. Here's a check-in, based on Technomic data.

Consumer Trends

Millennials crave off-premise? Not as much as boomers

By Peter Romeo on Sep. 23, 2019

A new study shows that the older generation has the strongest pent-up demand for delivery and takeout.

Consumer Trends

7 foods and beverages college-age customers crave—and 3 falling from favor

By Patricia Cobe and Jill Failla on May 30, 2019

Gen Z dominates college campuses these days. Here’s what consumers in that age group are increasingly interested in ordering—and what they’re snubbing.

Consumer Trends

Technomic digs deeper into the Top 500 chains at the 2019 National Restaurant Show

By Patricia Cobe on May 21, 2019

Expert insights revealed that bar programs, breakfast and premiumization are among the trends powering growth in the restaurant industry.

Operations

Boosting consumer perception of restaurant cleanliness

Sponsored content from our partner GOJO Industries, the inventors of the PURELL brand on Apr. 26, 2019

As diners look for top-notch service, learn more about how to stay competitive.

Operations

5 ways to boost customers’ summer dining experience

Sponsored content from our partner GOJO Industries, the inventors of the PURELL brand on Apr. 26, 2019

Here are five ways restaurant operators can boost customers’ summer dining experience—and increase sales.

Financing

Full service sputters on

By Heather Lalley on Apr. 19, 2019

Some big players are slowly starting to show signs of life, while specialized regional concepts are very much alive.

Consumer Trends

Customers behaving badly: New hall of fame candidates

By Peter Romeo on Jan. 07, 2019

Recent eruptions suggest customers are losing perspective when a restaurant visit doesn’t go perfectly. But decide for yourself from these noteworthy examples.

Consumer Trends

Warming up delivery sales with soup

Sponsored content from our partner Campbell's Foodservice on Dec. 19, 2018

To get the most out of delivering soup, knowing what customers want, as well as knowing a few tips for packaging and promotion, is key.

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