consumers

Technology

Reservations company Tock learns some new tricks

As it turns 10, the company is taking some cues from Resy, its competitor-turned-collaborator under new owner American Express.

Consumer Trends

Why Sweetgreen wants to see workers come back to the office

Even five years after COVID, urban centers were dead on Fridays. But the full return-to-office movement could bring an unexpected boost, especially to fast casuals.

The romantic, couple-focused holiday is experiencing a dramatic shift, finds OpenTable.

These are the overriding forces we predict will move menus forward this year. Check back in December to see if they pan out.

Consumer confidence is improving and other economic indicators are trending up, operators said at this year’s ICR conference. But traffic remains a challenge.

Consumer confidence, value and West Coast wildfires were on restaurants’ minds at the annual investor conference in Orlando this week.

Many sit-down chains struggled. There were bankruptcies, closures and plenty of soul-searching. But there were some clear winners, too.

More people are booking tables on Monday and Tuesday, and they are also opting for earlier dinners, according to data from Toast.

Botrista's beverage machine can produce the complex Taiwanese tea at the push of a button, allowing foodservice operations to offer a trendy item with minimal labor.

Technomic consumer data reveals that the case for implementing more environmentally sustainable practices, while important, is not as black and white as it may seem.

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