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consumers

Consumer Trends

5 chains winning special occasion visits

 By Jill Failla on Mar. 09, 2017

Here are the five restaurant chains that consumers visit the most for special occasions.

Consumer Trends

Top LTOs of 2017

 By Lizzy Freier on Dec. 09, 2017

The Top 500 chains unveiled more than 13,000 limited-time offers in 2017, but only some can be winners with consumers.

Consumer Trends

Fast-casual consumers: Who are they?

By Mary Chapman on Feb. 16, 2016

Part of what makes fast casual a winning formula is the segment’s refusal to follow an all-things-for-all-people mentality.

Consumer Trends

How chains are connecting with consumers

By Jill Failla on Jan. 17, 2017

In addition to measuring chains’ operational attributes, Technomic also rated their connections to consumers through a series of questions designed to gauge loyalty and perception of a brand.

Consumer Trends

4 disruptors reshaping the industry

By Sara Rush Wirth on Mar. 21, 2017

There’s no such thing as business as usual anymore for restaurants. So what forces can operators expect to disrupt the industry in 2017? Here's a sneak peek.

Consumer Trends

8 ways to give customers more bang for their buck

By Patricia Cobe and Brett Dworski on Jul. 31, 2017

Here’s how restaurants can promote value without focusing on price alone.

Consumer Trends

Breaking down the third-party delivery customer

By Sara Rush Wirth on Dec. 10, 2017

Here's who they are and what they expect.

Consumer Trends

Consumers say 3rd-party deliverers have their number

By Peter Romeo on May 05, 2016

The public has fallen head over heels for the new on-demand delivery options, a new Technomic study finds.

Consumer Trends

Gen Z’s Favorite Chains

By Jill Failla on Jan. 17, 2017

Just starting to get their own spending power, Gen Z is now in operators’ sights. Because of their limited budgets, this generation frequents QSRs the most.

Customers’ top service picks

By Benita Gingerella on Mar. 28, 2017

Consumers say these restaurant chains provide the best guest pampering.

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