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consumers

Financing

Dine Brands says customer spending 'steady' as inflation drags on

 By Joe Guszkowski on May 03, 2023

Value-hungry consumers continue to visit Applebee’s and IHOP. And executives said prices could start to ease soon.

Technology

The case for keeping some friction in fast food

 By Joe Guszkowski on Apr. 25, 2023

Tech Check: It's become conventional wisdom that consumers want less human interaction at QSRs. Real-life experience says otherwise.

Consumer Trends

Full-service restaurants are some of the most popular brands on Yelp

By Joe Guszkowski on Apr. 13, 2023

First Watch and Texas Roadhouse led a strong showing for sit-down chains on a newly published ranking.

Consumer Trends

To nobody's surprise, Chick-fil-A remains teens' favorite restaurant

By Reyna Estrada on Apr. 04, 2023

The chicken chain topped Piper Sandler’s semi-annual survey of teen spending in the U.S., followed by Starbucks and Chipotle.

Consumer Trends

As tipping spreads, restaurants risk ticking off customers

By Joe Guszkowski on Mar. 21, 2023

The pandemic and its aftermath have upended tipping etiquette in America, leaving consumers frustrated and confused even as many pony up for the extra charges.

Consumer Trends

Inflation won't dampen diners' Valentine's Day plans

By Joe Guszkowski on Feb. 13, 2023

A majority of consumers say they plan to spend the same amount or more this year vs. last year, according to a survey by Popmenu.

Consumer Trends

Americans say they’re ordering less delivery

By Joe Guszkowski on Feb. 02, 2023

Consumers say inflation is causing them to cut back, according to a survey by Personal Capital. But other measures show demand has been steady.

Financing

Consumers resolve to tighten their belts in 2023

By Lori Rakoczy on Jan. 04, 2023

Technomic's Take: Diners' new year's resolutions include cutting back and eating healthier. How should restaurants respond?

Beverage

These 10 chains have the most craveable coffee, say consumers

By Patricia Cobe on Dec. 22, 2022

Technomic’s survey ranks the concepts that serve coffee drinkers’ favorite brews. Surprise—not all specialize in coffee.

Food

Forget cooking Thanksgiving at home this year—it may be cheaper to order from a restaurant

By Patricia Cobe on Nov. 15, 2022

Supermarket prices for turkeys and some sides are reaching new heights, but restaurants are offering deals on fully-cooked holiday meals with all the trimmings that can be easier on the wallet—and the cook.

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