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The new tools are intended to ease "decision fatigue" for customers.
Tech Check: Guests want good service, not more technology. Restaurants need to get better at walking that line.
Data from Amex Trendex shows that consumers are eager to visit restaurants in the next few months.
As the lines between fast casual and fast food blur, diners are increasingly expecting quick-service convenience at more-polished limited-service chains, according to a new Technomic consumer report.
Features like out-of-stock alerts and exclusive items separate brands like Starbucks and Taco Bell from the rest of the pack, according to a new report from Incisiv.
The third-party platform released its 2022 Restaurant Online Ordering Trends Report, with a couple of unexpected items making the list.
Tech Check: Carryout is gaining share as delivery slows down and gets more expensive. That’s good news for restaurants.
People are increasingly noting higher prices in their Yelp reviews, but they’re also continuing to search for more expensive options, Yelp found.
New reports show restaurants losing business while paying more for supplies, a double whammy that's derailing their recoveries.
On his final earnings call as chief executive, Lee provided some parting wisdom about the state of restaurants in an unusual moment for the economy.