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consumers

Overlooked drive-thru customer: Fido

 By Peter Romeo on Apr. 08, 2015

A new study finds another member of the family has an suspected influence on dining out. Wait until the cat finds out.

Consumer Trends

5 most craveable restaurant chains

 By Jill Failla on Dec. 22, 2016

Customers share which brands have the menu items they most crave and can’t get anywhere else.

Consumer Trends

Consumer trends changing the menuing process

By Dina Berta on Feb. 14, 2017

Making sure a dish is delicious and craveable is only a small part of the equation. Here’s a look at what menu-making teams need to consider today.

Consumer Trends

The 10 most craveable chain sandwiches

By Lizzy Freier, Dora Meza and Michelle Zalesny on May 30, 2017

Customers reveal which chain subs spark their strongest yearnings.

Food

The 5 most craveable LTOs in October: Men vs. women

By Lizzy Freier on Nov. 06, 2017

Men and women each reveal which chain limited-time offers they deem most craveable.

Chicago tops NYC when it comes to millennial appeal

By Sara Rush Wirth on Apr. 29, 2015

Dare I say it? Chicago is a better food town than New York City for millennials.

Consumer Trends

4 consumer trends for 2017

By Technomic on Jan. 05, 2017

Technomic forecasts the four ways consumers will impact the restaurant business this year.

Operations

This week’s restaurant nightmares: Second screams

By Peter Romeo on Feb. 15, 2017

Nightmares may not go away for years, as some restaurants learned this week.

Operations

This week’s restaurant nightmares: Killer complaints

By Peter Romeo on Jun. 21, 2017

Even mild griping can escalate quickly in the age of social media into a business-killing (or building) controversy, as restaurants learned this week.

Marketing

6 ways restaurants aim to up traffic around Thanksgiving

By Brett Dworski on Nov. 20, 2017

See what deals operators are unloading for the big feast.

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