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consumers

Consumer Trends

Study reveals which QSR brands customers feel most connected to

 By Brett Dworski on Oct. 16, 2017

These 10 quick-service brands are creating a bond with diners more effectively than others.

Food

3 types of dessert drawing in diners

 By Brett Dworski on Oct. 16, 2017

Retro sweets and desserts at brunch are among those trending.

Operations

Restaurants now showing baby boomers some love

By Peter Romeo on Oct. 17, 2017

Chili's and Applebee's are two of the chains betting on the generation they were set to ignore.

Consumer Trends

What flavors do consumers want now?

By Brett Dworski on Oct. 24, 2017

Diners continue to seek spicy flavors and out-there combinations.

Operations

Chipotle revises its turnaround plan

By Peter Romeo on Oct. 25, 2017

The updates include changes in the chain's catering program, new digital enhancements, and a contribution from a Starbucks veteran who's been brought onboard.

Food

The 5 most craveable LTOs in October: Men vs. women

By Lizzy Freier on Nov. 06, 2017

Men and women each reveal which chain limited-time offers they deem most craveable.

Consumer Trends

4 ways restaurants can appeal to African-American diners

By Brett Dworski on Nov. 10, 2017

Authenticity and kitchen cleanliness, among other traits, stick out to the consumer group.

Consumer Trends

Customers’ most-craved beef

By Lizzy Freier on Nov. 20, 2017

See which 10 chains are winning with beef that consumers say they can’t get anywhere else.

Marketing

6 ways restaurants aim to up traffic around Thanksgiving

By Brett Dworski on Nov. 20, 2017

See what deals operators are unloading for the big feast.

Food

The 10 most alluring LTOs in November

By Lizzy Freier on Nov. 30, 2017

Consumers reveal which chain limited-time offers they are most likely to purchase based on name and description.

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