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Consumer Trends

5 chains losing favor with customers

New data from Technomic reveals which brands consumers say are dropping the ball in service, ambiance, food, value and more.


87M adults to visit a restaurant for Mother’s Day, survey says

Newly released data shows what sort of impact restaurateurs may see this Sunday.

Among all LSRs tracked, Raising Cane’s Chicken Fingers has the highest overall rating among women while Chick-fil-A has the highest overall rating among men.

Often, the menu items deemed the most craveable aren’t the ones consumers say they’re most likely to purchase.

To appeal to customers who are looking for something “real” or “natural,” some quick-service and fast-casual restaurant operators are offering products from brands with a known legacy.

The maximum prices that consumers say they are willing to pay for fast-casual meals have gone up over the past two years, according to a recent study from Technomic.

Chains ranking highest in their competitive set deliver more than just good food. They’re winning in all aspects of the dining experience, from service to convenience.

New Technomic research reveals three chain pizzas that have a ways to go in craveability.

Consumers’ most craved restaurant chicken wings don't only come from wings concepts.

OpenTable diners reveal which restaurants won them over this year.

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