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consumers

Operations

Q4 restaurant sales surge, reversing lackluster 2017

The new Technomic Chain Restaurant Index shows 4.4% sales growth in the quarter.

Consumer Trends

The 5 types of drinkers

Get to know the consumers spending on booze at restaurants—and those who aren’t.

Consumer Trends

What's most likely to spur consumer cravings?

By Lizzy Freier on Jan. 25, 2018

Cooking demos and on-premise ads aren’t doing it for most diners, but these five things are.

Consumer Trends

The top 10 chains that satisfy cravings

By Lizzy Freier on Jan. 22, 2018

Customers share which brands have the menu items they most crave and can’t get anywhere else.

Consumer Trends

5 chains winning the takeout game

By Brett Dworski on Jan. 19, 2018

Consumers rate the brands they see as the top players in takeout.

Consumer Trends

Top 5 LTOs in December: Craveability vs. Purchase Intent

By Lizzy Freier on Jan. 01, 2018

Often, the menu items deemed the most craveable aren’t the ones consumers say they’re most likely to purchase.

Consumer Trends

Customers’ most-craved seafood

By Lizzy Freier on Dec. 21, 2017

See which 10 chains are winning with seafood that consumers say they can’t get anywhere else.

Emerging Brands

Diners’ picks of 2017’s 100 best restaurants

By Peter Romeo, Heather Lalley, Benita Gingerella, Patricia Cobe and Lizzy Freier on Dec. 19, 2017

OpenTable diners reveal which restaurants won them over this year.

Consumer Trends

Breaking down the third-party delivery customer

By Sara Rush Wirth on Dec. 10, 2017

Here's who they are and what they expect.

Operations

How is delivery disrupting business as we know it?

By Sara Rush Wirth on Dec. 10, 2017

Here's how the off-premise engine is causing a sea change.