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consumers

Beverage

Sober bars and zero-proof drink lists add buzz to alcohol-free socialization

 By Patricia Cobe on Nov. 10, 2022

More consumers want to abstain from alcohol at least some of the time, and operators are answering the call with booze-free cocktail selections that are just as buzz-worthy.

Financing

Customers are less satisfied with their restaurant visits

 Oct. 28, 2022

Technomic's Take: Customer satisfaction has been dropping, especially with online visits. But in-person interaction can overcome this problem.

Consumer Trends

Inflation’s grip on consumers grows tighter

By Joe Guszkowski on Oct. 18, 2022

Americans are becoming more vocal about higher prices for food and restaurants and are seeking out more affordable options, a new Yelp report found.

Consumer Trends

California begins issuing inflation relief funds

By Lisa Jennings on Oct. 10, 2022

It’s one of the largest relief efforts among a number of states offering cash injections to help consumers deal with rising costs. Will restaurants benefit?

Food

Consumers’ appetite for plant-based meat products may be waning

By Patricia Cobe on Oct. 06, 2022

The market for processed plant-based meat alternatives is shrinking, according to new research and purchasing data.

Food

Suddenly, pickles have become a big dill at restaurants

By Peter Romeo on Sep. 20, 2022

Brined cukes and a host of other lip-pursing options are showing up on all types of menus—and everywhere from the drinks list to the dessert array.

Technology

When it comes to customer service, tech can be a double-edged sword

By Joe Guszkowski on Aug. 29, 2022

QR codes and kiosks may be good for the bottom line, but restaurants risk alienating guests if they’re not careful, experts say.

Consumer Trends

Couples expect more from restaurants on ‘Date Night’

By Patricia Cobe on Aug. 25, 2022

There’s been a shift in what diners want in a romantic restaurant dinner, according to SevenRooms’ “Date Night Diner Report.”

Operations

With reusable container programs, foodservice operators find both successes and snags

By Reyna Estrada on Aug. 11, 2022

Reusable container programs bring upsides and obstacles as sustainability efforts are renewed post-pandemic.

Consumer Trends

The rise in plant-forward eating continues post-pandemic

By Patricia Cobe on Aug. 04, 2022

A recent survey finds that health, money, animal welfare and environmental concerns are pushing consumers to eat more produce and less meat.

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