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Operations

Fast casuals try to solve the drive-thru riddle

Many in the segment are experimenting with tech-enabled options to keep their elevated fast-casual positioning while creating safe, convenient pickup methods.

Marketing

Schlotzsky’s aims to get the work-from-home crowd back into lunch

With the pandemic shifting the workforce from office building to home office, lunch has gotten lost in the shuffle.

The struggling sandwich chain’s landlord says it is owed more than $800,000 in back rent and other fees.

The company will emphasize contactless payment and plans more inspections of restaurants to ensure they are taking proper steps to protect against the spread of coronavirus.

The fast casual’s “cuffing season” promo offers limited-time combo meals and discounts.

The burger chain has seen traffic and sales plunge during the pandemic as it continues pulling back on unit count.

With off-premise orders skyrocketing during the pandemic, which chains are doing the best job of delivering quality food?

The fast-casual chain has been hard hit by the impacts of the pandemic, its CEO said, and will close at least 20 of its 33 locations.

The multi-concept operator, which purchased the two brands out of bankruptcy earlier this year, also bought a commissary kitchen.

The chain’s CEO said he expects the problem to worsen as the pandemic surges.

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