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How Culver's uses social media to connect with customers

Culver’s, a quick-service burger chain that started in Sauk City, Wis. and now has 451 restaurants in 19 states, married its “Welcome to Delicious” story across traditional and social media.

The comfort of restaurants

A tragedy close to home reminds Executive Editor Kelly Killian of restaurants' comforting presence during our toughest times.

Top 12 tips from the Restaurant Leadership Conference

By Restaurant Business Staff on Apr. 04, 2014

Ideas flew like golf balls at a driving range during the four days of the Restaurant Leadership Conference. Here are a dozen the editorial staff of Restaurant Business regarded as particularly worth retrieving.

Beverage

Thirsty for throughput

By Thomas Henry Strenk on Jun. 11, 2015

Delays that pile up over a service period not only diminish the guest experience, they can result in lost profits. Savvy operators are taking steps to pick up the pace.

Help! I need some bodies

By Bill Main on Jun. 06, 1999

Help! Not just any bodies.

Back to basics

By Restaurant Business Staff on Aug. 28, 2002

There are both subtle and not-so-subtle service techniques. Some work best for fine dining, and some in a casual operation. But the basics work in every...

Latest Survey Lists Top Foodservice Vendors, Operators;

By Restaurant Business Staff on Jul. 08, 2005

"Distributor sales will not increase if you don't increase pull through." - Sven C. RisomTitled "Leadership through Innovative Solutions," the study,...

How to hire a mystery shopper

By Restaurant Business Staff on Nov. 20, 2006

If you're starting a new mystery shopper program or just looking to change providers, here are the questions to run by a shopping service before hiring them.

Maine Independent Achieves 20 Percent Average Annual Growth

By Restaurant Business Staff on Jun. 02, 2009

In the article, Dennis describes a pretty simple formula for his company’s success: Put customers first and empower everyone — from the front desk to the...

Maines Paper & Food Service, Inc. To Acquire David Puccia & Company

By Restaurant Business Staff on Jan. 12, 2011

CONKLIN, NY (January 7, 2011)—Maines Paper & Food Service Inc, headquartered in Conklin, NY, has entered into an agreement to acquire David Puccia & Co, a...

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