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Third Generation Assumes Management Post at Snyder

Snyder earned a Bachelor's of Business Administration degree with a marketing minor from Baylor University and previously worked in the marketing department...

Crawford Promoted to Executive Vice President at Perkins

In this new position, Crawford will assume the control of all daily operational areas including management responsibilities for finance, information services...

Back to School: New Survey Highlights Top Issues, Trends for

By Restaurant Business Staff on Aug. 11, 2009

The survey results also show increases in free/reduced meal program participation across every grade level since 2005. This fall, as Congress considers the...

Consumer Trends

Customers tend to share bad experiences over good

Mar. 11, 2011

Consumers are far more likely to communicate negative experiences with a product or service than positive ones, according to a recent survey by COLLOQUY, a magazine that serves the loyalty marketing industry.

Nicholas & Company Consolidates Leadership

By Restaurant Business Staff on Sep. 13, 2012

SALT LAKE CITY (September 13, 2012)—Nicholas & Company has promoted three Vice Presidents to Executive Vice Presidents. Dave Robbins, Ed Carr and George...

How to survive 100 years

By Kelly Killian on Dec. 01, 2013

In the new book “A Century of Restaurants” author Rick Browne points out a number of “truths” shared by restaurants that have enjoyed long-term success.

Retiree traffic at restaurants rises

Aug. 05, 2014

Retirees over the age of 65 bought an average of 193 meals each at restaurants last year up from 171 in 2009, NPD Group reports, with many seeing dining out as a priority.

Leadership

6 stunners from Chick-fil-A’s CEO

By Peter Romeo on Oct. 31, 2017

Dan Cathy provided a number of surprises during a keynote presentation at the Global Restaurant Leadership Conference. Here's a sampling.

Spills happen

By Bill Main on Dec. 01, 1999

A recent dinner out included one of those accidents that guests and servers dread...the spill. While leaning down to serve my entree, the waiter spilled sauce from the plate in his other hand onto my coat.

Building momentum

By Bill Main on Oct. 08, 2003

Do you have an emotional bond with your customers?

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