customer service

Reinhart Retools Online Ordering System

ROSEMONT, IL (December 20, 2012)—Reinhart Foodservice has completely redesigned and retooled their TRACS® Direct online ordering system. Full...

Set up a wellness program for restaurant employees

Obamacare is here to stay, so it’s time to get serious about planning. For many restaurants, there’s no escaping the rising costs that come with shouldering a greater share of employees’ health-care coverage. But there are ways to manage the burden and minimize its impact, including one strategy common in other industries: employee wellness programs.

DENVER (February 12, 2013 - Business Wire)—Mile Hi Specialty Foods announced it has been named "Distribution Center of the Year for 2012" by Noodles &...

I love trying out hot new restaurants.And when I discover a place I really like, I bring my friends back there with me—or at least tell them to try it. But like me, my friends are Baby Boomers—the generation born between 1946 and 1965. We don't eat old or feel old—until we go into one of these trendy new places.

Ruby Tuesday’s narrowly-averted cheese-biscuit apocalypse demonstrates how social media’s role is evolving from marketing to operations.

This week: Danny Meyer takes to the sky. A restaurant goes big with water. Bad restaurant names. And using vodka as a tool of protest.

Widespread discounting has conditioned restaurant customers to hunt for deals, but price isn't always what lands the bargain chasers’ business.

Moms and dads surveyed recently by Restaurant.com claim that they enjoy going to restaurants as a family.

A tragedy close to home reminds Executive Editor Kelly Killian of restaurants' comforting presence during our toughest times.

There’s a science to using beverages in a restaurant,” says Jon Taffer. “But the restaurant industry doesn’t use science. Restaurant owners use gut.”

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