Technology
Shifting server roles
From apps to tabletop tablets to self-ordering kiosks, the switch to consumer-facing technology is putting more tasks—and power—in the hands of the consumer.
Waiter, there's a fly in my soup
While dining out recently, I was startled by a screech from a few tables away. All heads turned to see a woman shove her salad plate as far across the table as she could. A large hairy moth mixed in among the salad greens was obviously an unwelcome addition.