facebook pixal

customer service

Bunzl Acquires Redistributor A.W. Mendenhall

With A.W. Mendenhall customers located in 10 Midwestern states, the acquisition will expand Bunzl's opportunities in janitorial and sanitary maintenance, as...

Federated Foodservice Announces Key Personnel Changes

Harris Couch has been named vice president, foodservice. Couch has worked more than 30 years in the foodservice industry. He has been involved in purchasing,...

CARROLLTON, TX (Aug. 31)—Panda Restaurant Group Inc. (PRG) has selected McLane Foodservice, a division of McLane Company Inc., to provide food distribution...

Patrons may grumble when restaurants raise food prices, but they seem willing to spend more for better service. According to a survey of 500 consumers from American Express MarketBriefing, diners would spend more money for pleasant atmosphere, cleanliness and friendly staff than they would for healthier menu items or freshly baked bread.

C-store operators have a valuable demographic to target, according to “Making the Grade: Student Consumer Impact on the Retail Fuels and Convenience Marketplace,” by the NPD Group. The report, which collected 12 months of data ending in June 2012, found that the 19 million college student population accounts for billions of dollars spent each year on C-store products.

Consumers soon will be able to check wait times at restaurants and add themselves to the list before ever walking through the door.

In addition to the technology updates aimed at attracting millennials, the chain plans to launch a frozen-foods line to extend its reach.

We want our guests to receive the best service in town...flawless greeting scripts...impeccable plate placement...perfect pacing...a sincere thank you and invitation to return. We want our servers to deliver that first class service. But is it happening?

After location, location, location, the next most influential factor in real estate is the concept of curb appeal.

David L. Crawford, marketing director for Green Valley Grocery, said, "Our service agreement with McLane provides us the value, quality, support and services...

  • Page 5