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Guest comment card

 By Bill Main on Mar. 24, 1999

Did you know that it costs three times more to acquire a new customer than to keep an existing customer happy? Guest Comment Cards can help you keep customers.

The early bird makes the tables turn

 By Bill Main on Mar. 19, 2003

When your doors are open and you have empty seats, you're losing money. It's a simple fact. And one of the most spartan times in the dining room is the "early bird" period of 5:00 - 7:00 PM.

Hole-Hearted

By Restaurant Business Staff on Jul. 02, 2005

The country’s appetite for coffee and donuts is hearty as ever.

Manufacturer Spotlight April 2006

By Restaurant Business Staff on Apr. 15, 2006

Foodservice suppliers provide a look at products designed to make an operator’s job easier.

Wagenaar Named IT Executive at Sysco

By Restaurant Business Staff on Feb. 07, 2007

Wagenaar, who joined Sysco from Eagle Global Logistics in Houston, where he served as vice president, IT services, assumes his new position effective...

50 Great Ideas 2008: 11-20

By Restaurant Business Staff on Jan. 09, 2008

Great ideas we've seen from the restaurant industry.

NRA Show to Highlight How Sustainability is Good for Business

By Restaurant Business Staff on Apr. 07, 2009

The 2009 National Restaurant Association Restaurant, Hotel-Motel Show® (May 16-19 at McCormick Place in Chicago) will provide attendees with both...

How much do I pay them?

By Restaurant Business Staff on Jul. 01, 2010

If you have just a few units, you can dig up plenty of free information. For hourly workers and managers, start with data from Salary.com and Payscale.com, much of it targeted to your city or zip code. Look to proxy statements of small public companies for figures on executive pay.

How to build a franchisee advisory board

By Restaurant Business Staff on May 16, 2011

Bottom line: If you’ve got a growing franchisor as a client, they need to know the benefits of a franchisee advisory board and how to put one together. It...

Marketing

Building a local presence on Facebook

By Amanda M. Westbrooks on Mar. 29, 2012

Attendees learned that there are three steps to building and promoting a local presence for your brand on Facebook:.

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