economy

Silence of the lambs

The industry is foolishly allowing the proponents of unionization to control the conversation about wages and opportunity.

Consumer Trends

Restaurants see a merrier party season so far

Operators say more corporate customers are booking year-end events—and spending more when they do.

Before you help patrons ring in the New Year, take a moment to consider what restaurateurs chose as the top business stories of the past one. Here are our most-read stories of 2013.

Looking back over the year, our editors chose these trends and developments as the most arresting of 2013.

When it snows, it, well, snows. Coming off a less-than-robust holiday season, restaurants in much of the country are battling heavy snowfall and bitter-cold temperatures, which keep could consumers at home. But that’s not a given.

The CEO of the company that operates Outback Steakhouse, Carrabba's, Bonefish Grill and Fleming's will offer her perspective on key economic, government and consumer issues during a special session aimed specifically at senior restaurant executives.

It’s all about talking to the consumer. Here’s how to conduct the conversation.

For this in-demand set, one size does not fit all.

Getting a better handle on the consumer could require a change in your vocabulary. Repeat after me …

Advertising characters such as Ronald McDonald that people have been familiar with since childhood continue to affect food decisions once they become adults.

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