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employees

Workforce

Restaurants lodge court challenge of predictive scheduling

 By Peter Romeo on Dec. 04, 2018

A coalition is making a stand in New York, arguing that New York City’s version of advance scheduling requirements are illegal.

Workforce

Cross-training staff eases the labor crunch

 By Patricia Cobe on Oct. 22, 2018

Employees with dual roles can help address the shortage of skilled workers.

Workforce

Turnover of restaurant employees begins to slow

By Peter Romeo on Oct. 11, 2018

But the slight deceleration won’t be enough to knock retention off the top of most operators’ worry lists, says People Report.

Workforce

KFC pushing new technology for its workers

By Jonathan Maze on Sep. 05, 2018

The chicken chain is testing voice-activated technology, social media and QR codes to improve training and the work environment.

Workforce

Restaurants added 17,600 jobs last month

By Jonathan Maze on Jun. 01, 2018

But the industry’s rate of hiring has slowed in recent months.

Workforce

KFC workers to get access to personal finance help

By Jonathan Maze on Apr. 11, 2018

The KFC Foundation is making its MyChange personal finance program available to the chain’s employees.

Operations

This week’s restaurant nightmares: Really?

By Peter Romeo on Mar. 08, 2017

Only a stretch can explain this week's blunders, mishaps and cons.

Top 100 Independents

What's keeping indies up at night

By Scott Hume on Oct. 16, 2017

Wages and workforce quality are the two most prevalent worries among the Top 100 operators. Here’s how they’re coping.

Workforce

Starbucks is giving everybody a raise

By Jonathan Maze on Jan. 24, 2018

The company is also giving workers added benefits, and stock, as a result of tax reform.

Workforce

Critics say McDonald’s hasn’t kept its minimum wage promise

By Jonathan Maze on Apr. 02, 2018

A labor-backed group says the company isn’t paying $1 above local minimums, something it promised in 2015.

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