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Fast_Casual

Technology

Alexa, write this column

 By Peter Romeo on Feb. 07, 2017

Today, customers merely have to say what they want, without any pesky humans interfering as the request is dispatched to the kitchen in a readable form.

Financing

Drive-thru: Benchmark Q1

 By Restaurant Business Staff on Feb. 07, 2017

A quick look at daypart data uncovers the most popular drive times and the chains that are getting the traffic.

Financing

Technomic: Drive-thru data

By Restaurant Business Staff on Feb. 07, 2017

As consumers increase their off-premise dining, limited-service operators will continue to study their priorities and habits, as well as borrow ideas from chains who are doing it right.

Technology

Mobile apps drive drive-thru innovation

By Dina Berta on Feb. 07, 2017

Some of the customers in the drive-thru lane at a Meatheads restaurant never bother to order at the speaker, knowing their order was taken long before they drove up.

Operations

Drive-thru packaging with integrity

By Restaurant Business Staff on Feb. 07, 2017

Consumers expect food from the drive-thru to be just as tasty and fresh as food eaten in the restaurant. Packaging is key to delivering on that expectation.

Consumer Trends

LSRs: The Food Comes First

By Restaurant Business Staff on Feb. 07, 2017

Heavy takeout users and millennials (often one and the same) are even more likely to say the quality of takeout food is very important in their LSR selection.

Operations

Real estate priorities beyond location

By Dina Berta on Feb. 07, 2017

As more fast-casual concepts see the volume benefits of a drive-thru, finding the right locations may get trickier.

Consumer Trends

Drive-thru rules of the road

By Restaurant Business Staff on Feb. 07, 2017

Technomic’s Consumer Brand Metrics program asks consumers to rate their most recent trip to a restaurant and provide an overall rating of their visit.

Consumer Trends

Who is the drive-thru consumer?

By Restaurant Business Staff on Feb. 07, 2017

People from all walks of life drive up to order their food. But some demographic groups are more likely to pull up.

Financing

Drive-thru of the future

By Dina Berta on Feb. 07, 2017

We’ve seen the drive-thru of the future and it is easier, faster and friendlier.

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