finance

Leadership

Franchisors getting more pushback from franchisees? Boohoo

Blame it on refranchising, a phenomenon that favors investors at a serious cost to operators and guests.

Financing

Why refranchising is good for the restaurant business

Despite some issues, franchisees are better at running restaurants than franchisors.

The company has a potential buyer in a deal valued at $20 million.

The labor environment could slow what has been an unprecedented level of restaurant merger and acquisition activity.

The annual Restaurant Leadership Conference in Phoenix provided confirmation for some things we already knew and perhaps a few we didn’t—like the inevitability of alcohol delivery.

Customer retention for delivery orders is easily besting meal kit services, says RB’s The Bottom Line.

Sister chain Taco Cabana’s transactions fell 11.3% as the company moves away from discounts.

In a tight labor market, the gig economy is adding a new wrinkle to the industry’s labor challenges.

Kevin Mohan was appointed interim president as the company cancelled its mini IPO.

Value matters, and that gives pizza a strong edge as restaurant delivery grows, says RB’s The Bottom Line.

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