ghost kitchen

At a Cleveland CloudKitchens, operators say they were set up to fail

By Joe Guszkowski on Dec. 01, 2022

The chefs came to Carnegie Food Hub to grow their businesses. They left discouraged and in the red. It’s part of a pattern at CloudKitchens facilities nationwide.

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Operations

Year of reckoning brings more change to Reef Kitchens

By Joe Guszkowski on Nov. 17, 2022

A growth-at-all-costs mentality led to problems at the ghost kitchen company. Now it’s slowing down to reassess.

Technology

PepsiCo wants to help restaurants start ghost kitchens

By Joe Guszkowski on Nov. 16, 2022

The food giant will offer free advice on the off-premise business, drawing on lessons learned from its own delivery-only concept, Pep’s Place.

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Technology

Multibrand restaurant companies may hold the key to the ghost kitchen model

By Joe Guszkowski on Nov. 08, 2022

Tech Check: Burger King owner Restaurant Brands International is the latest conglomerate to stack its concepts in a digital-only format. Here’s why the idea is a slam dunk.

Technology

Restaurant Brands International opens digital food hall in a former Burger King

By Joe Guszkowski on Nov. 07, 2022

KYLO Food Hall in downtown Miami offers items from Burger King, Popeyes and Firehouse as well as local concepts. Customers can order from all of them at once.

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Technology

How a Dallas restaurateur plans to open the highest-grossing ghost kitchen in the U.S.

By Joe Guszkowski on Oct. 07, 2022

Oomi Digital Kitchen will build on the traditional delivery-only model with a co-packing business and a focus on group orders.

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Operations

Restaurants may finally be ready for dynamic pricing

By Joe Guszkowski on Oct. 06, 2022

As more operations digitize, instant updates to menu prices are becoming possible for the first time. That could help restaurants ease inflation and drive traffic. But will customers be on board?

Leadership