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This week's 5 head-spinning moments: Whoa & behold

Progress ran into some resistance this week, in part because of robots running amok. But reactions to the industry's harassment scandals showed the clock isn't rolling back.

Operations

Tip pooling proposal runs into trouble

A procedure change suggests the measure is meeting considerable public resistance.

Reconsideration of the controversial practice underscores the more moderate approach of the reconstituted board.

A provision of the measures currently before Congress has the unintended effect of denying some midsize companies one of the intended breaks.

Owners of pass-through companies would get some relief, but the qualifications suggest not all restaurateurs would qualify.

Proposed new rules would entitle employees to four hours of pay if they have to call for schedule changes.

A new general counsel for the NLRB was confirmed yesterday. Peter Robb is seen as much more balanced on labor issues than his predecessor, Robert Griffin.

Restaurateurs will have a chance to comment on the revision proposed by the FDA.

The model has been proven, but not without painful lessons for the early adapters. Here are some best practices for making the approach work.

Here are the questions converts and others close to the situation suggest restaurateurs ask themselves before deciding if a labor surcharge is right for their operation.