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labor costs

Workforce

How restaurants are engaging workers with individualized development plans

 By Alaina Lancaster on Sep. 15, 2017

Check out how restaurants are tailoring custom career opportunities for employees.

Operations

Service fees catch hold as tipping alternative

 By Peter Romeo on Oct. 26, 2017

With minimum wage hikes increasing the pain of full-service places grappling with an in-house pay gap, operators are increasingly giving surcharges a try.

Workforce

4 positions restaurants might be adding to their payrolls

Nov. 03, 2017

Operators share the new or enhanced restaurant roles that are on their wish lists.

Workforce

New York eyes different sort of scheduling rules

By Peter Romeo on Dec. 01, 2017

Proposed new rules would entitle employees to four hours of pay if they have to call for schedule changes.

Financing

Operators revamp the busser role

By Benita Gingerella on Mar. 21, 2017

The role has evolved to tackle today’s labor challenges.

Operations

Restaurants paid much higher labor costs in 3Q

By Jonathan Maze on Dec. 14, 2017

A BDO report says sales weakness and higher wages put a crimp in chains’ profits.

Workforce

5 HR tips from James Beard-nominated concepts

By Alaina Lancaster on May 03, 2017

Check out these recruiting and retention strategies from buzzed about restaurants.

Workforce

Restaurants re-engineer ops, benefits to counter labor spike

By Peter Romeo on Jan. 09, 2018

Some responses have been extreme—and controversial.

Operations

This week’s 5 head-spinning moments: Spillover

By Peter Romeo on Jun. 09, 2017

The nation's worsening drug problem is spilling into restaurants, and that's not the only negative carryover from other realms. Overtime lawsuits are proliferating while new regulations are on hold. But there is some good news among the week's most noticeable developments.

Workforce

Tip pooling plan runs into a buzzsaw of public outrage

By Peter Romeo on Feb. 05, 2018

Public comments on a proposal to allow tips to be shared with back-of-house staff have been plentiful and negative. There are also allegations the Department of Labor hid a damning projection of the rule change's impact on servers' income.

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