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Chili’s workers find robots to be a helpful addition

The chain is bringing Rita the Robot to 51 more locations after tests showed employees are making good use of her.


Regulators consider a way to ease restaurants' unionization

Working Lunch: All that's needed would be a majority of employees signing a document, a process known as card check.

Wages and benefits could be frozen for more than a year, management told baristas waiting to vote.

The event highlighted some of the challenges and opportunities in the restaurant industry. Here are some of the most notable things that we heard.

Restaurant Rewind: The industry has often served as a 10th inning for some of the biggest names in the game. Here's why.

Starbucks’ interim CEO said in a blog post directed at managers that union organizing focuses on “conflict, division and dissension.” It comes as the coffee giant continues to lose more unionization votes.

The quality of potential hires is more of an issue than the quantity, the report from the International Franchise Association shows.

The virtual brand company cited "rapidly evolving industry changes" for the layoffs, but did not go into detail.

Reality Check: There is a model out there of how to stop a store-by-store unionization effort. Starbucks' defender in chief should take a hard look.

Proponents say the autonomous vehicles could ease the driver shortage while also making deliveries more efficiently.

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