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labor

Operations

Labor groups nominate 3 to the Starbucks board

 By Jonathan Maze on Nov. 22, 2023

The Strategic Organizing Center, a coalition of labor groups, is targeting the coffee giant’s board, arguing that the company’s fight against unions hurts the brand.

Workforce

DOJ wants stronger protections under the ADA for employees with alcohol issues

 By Peter Romeo on Nov. 21, 2023

The department has filed a court action against a Minnesota town for requiring an employee to pay for proof of sobriety.

Technology

Presto lays off 17% of staff as revenue falls

By Joe Guszkowski on Nov. 21, 2023

But in a vote of confidence, existing investor Remus Capital pumped $7 million into the voicebot supplier.

Workforce

Restaurant franchisors get more time to block the new 'joint employer' definition

By Peter Romeo on Nov. 17, 2023

The National Labor Relations Board has announced that it will hold off on enforcement of the controversial standard until Feb. 26.

Workforce

Union wants Starbucks to suspend digital sales during promotions

By Peter Romeo on Nov. 15, 2023

Starbucks Workers United said it will push that demand with a job action during Red Cup Day, one of the coffee chain's major traffic boosters.

Workforce

Wage-and-hour violations cost a regional chain $11.4M

By Peter Romeo on Nov. 10, 2023

Forty-unit Plaza Azteca acknowledged that it underpaid back-of-house staffers.

Workforce

Restaurant groups turn to litigation to block new joint employer standard

By Peter Romeo on Nov. 09, 2023

A coalition of trade groups intends to ask for an injunction blocking adoption before Dec. 26, when the redefinition is scheduled to take force.

Financing

A look at the state of the restaurant labor market

By Jonathan Maze on Nov. 08, 2023

A Deeper Dive: Brian Miller, CEO of management consulting firm Patrice & Associates, joins the podcast to talk labor in the hospitality industry and how to keep good workers.

Operations

Starbucks plans to give its workers another raise

By Jonathan Maze on Nov. 06, 2023

The coffee giant is giving all its workers at least 3% pay raises next year and will let hourly workers accrue vacation time sooner. Also: barista championships.

Operations

Restaurant chains paint rosier picture of labor and staffing

By Lisa Jennings on Nov. 06, 2023

Midway through 3Q earnings, it appears wage inflation is still a challenge, but restaurants are fully staffed, turnover is low and efforts to optimize efficiency are paying off.

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