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Emerging Brands

The keys to becoming a top growth chain?

 By Heather Lalley on Jun. 29, 2018

Build a foundation of people and culture, and success will follow, say emerging chain leaders.

Workforce

Celebrity restaurateurs ask N.Y. to end the tip credit

 By Peter Romeo on Jun. 26, 2018

Danny Meyer and Dirt Candy’s Amanda Cohen are among the operators asking to pay their servers a larger direct wage.

Workforce

Starbucks expands health benefits for transgender employees

By Heather Lalley on Jun. 26, 2018

The new benefits include procedures that were not previously covered and had once been considered cosmetic.

Leadership

Employees’ favorite restaurant CEO: In-N-Out’s Lynsi Snyder

By Peter Romeo on Jun. 22, 2018

The 36-year-old is one of four restaurant chiefs on Glassdoor.com’s newly published ranking of big-company executives, rated by their approval among subordinates.

Workforce

5 ways to retain restaurant employees with a culture of caring

By Patricia Cobe on Jun. 18, 2018

A fast-casual operator shares tools for nurturing the type of workplace that could convince staff to stick around.

Marketing

This week’s 5 head-spinning moments: Reviewed and rated

By Peter Romeo on Jun. 15, 2018

What’s more likely to turn heads, the next chapter in Burgerville’s union dealings, or the fourth bun-related restaurant closure of the week? Check out these and the industry’s other jaw-dropping developments of recent days.

Operations

This week’s 5 head-spinning moments: A solutions special

By Peter Romeo on Jun. 07, 2018

We interrupt the restaurant industry's steady onslaught of challenges to bring you this download of solutions, including a killer way to find help this summer. Wipe away the tears of joy and read on.

Workforce

Turnover soars to highest levels in decades, new research finds

By Peter Romeo on Jun. 07, 2018

Rates rose for both hourlies and managers, says TDn2K.

Workforce

Restaurant pay still lags despite May wage spike, study finds

By Peter Romeo on May 30, 2018

Though wages for several restaurant positions went up this month, the industry still accounts for five of the nation’s 10 lowest-paying jobs, according to Glassdoor.

Workforce

This week’s 5 head-spinning moments: No exaggeration

By Peter Romeo on May 24, 2018

Some of the biggest developments of recent days seemed too far-fetched to be real. Trust me, they were.

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