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Leadership

What you didn't learn if you missed the 2021 Restaurant Leadership Conference

The three-day event proved a lively exchange of ideas, fueled in part by a pent-up demand to network on common challenges and opportunities.

Leadership

6 things restaurant operators could learn from Shaq

Basketball Hall of Famer Shaquille O’Neal, an entrepreneur with interests in several chains, shared some wisdom (and several surprises) with the crowd at Restaurant Leadership Conference Wednesday.

The book, published six months after his death, abounds in anecdotes that illustrate the chain leader's singular style. Here's a sampling.

Kent Taylor’s hand-picked successor says he won’t tinker too much with the late founder’s brainchild, but at least one modern innovation could be in the works.

The CEO of Burger King and Popeyes' parent company told attendees of the Restaurant Leadership Conference that he sees his job as setting a bold mission and building the team to achieve it.

The Restaurant Leadership Development program, which will take place next April at the Restaurant Leadership Conference, aims to build a new class of industry leaders.

Bob McGahan has experience in private equity, risk management and other areas to help the 330-unit franchisor, the chain said.

The communication from Kevin Johnson promises collaboration between headquarters and cafe staff members. It also pledges to increase staffing and deliver on new benefits.

Willmarth, who most recently worked for Mongolian Concepts Restaurant Group, will oversee day-to-day operations at the nearly 90-unit better burger brand.

The CEO of Restaurant Brands International has leveraged a lifetime of relationships to boost his company and become the 2021 Restaurant Leader of the Year.

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