For many reasons, having to let an employee go is one of the most difficult and unpleasant tasks we face as employers. Situations leading up to a termination are always stressful on you, the employee, the rest of your staff, and even your guests.
This meeting is called to order!
Successful managers are good communicators... especially in the hospitality business! Yet only 7% of communication is actually heard, understood or acted on. What goes wrong?