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Sexual harassment

 By Bill Main on Jan. 02, 2001

Sexual harassment... those two words conjure up a myriad of images... interns, coke cans, big lawsuits, headaches the size of Texas. In the hospitality industry, we really need to pay attention.

Compass Group Announces The Million Lb. Challenge

 By Restaurant Business Staff on Apr. 22, 2013

CHARLOTTE, NC (April 22, 2013)—On Earth Day 2013, Compass Group launched The Million Lb. Challenge, a company-wide commitment to reduce green-house gas...

Many happy returns

By Bill Main on Jun. 27, 2001

Lately, I've been asked how to handle guests who take advantage of the old (and quite frankly, outdated) saying that "The Customer is Always Right."

Financing

Sales over easy

By Joan M. Lang on Jun. 06, 2013

Breakfast emerged as the humble champion starting with the 2007 economic downturn, and it hasn’t stopped yet.

Will work for food

By Bill Main on Feb. 20, 2002

I love tools and systems that accomplish more than one thing at a time. Without them, I'd never be able to fit everything into my typical busy day. An Employee Gift Certificate is just such a tool.

Step up to the mike

By Bill Main on Mar. 13, 2002

The questions below were asked by foodservice operators at a recent conference. We thought you might find them relevant to your own operation.

Consumer Trends

Restaurants see a merrier party season so far

Dec. 19, 2013

Operators say more corporate customers are booking year-end events—and spending more when they do.

Keep your eyes on the prize

By Bill Main on Oct. 23, 2002

Back in 1992, the San Francisco Giants baseball team was ready to move to Florida.

Formula for restaurant success c. 2014

By Peter Romeo on Apr. 01, 2014

After explaining how restaurateurs’ world is being scrambled, Technomic provided 10 tips for not getting lost.

It's no accident

By Bill Main on May 14, 2003

It's not news to the foodservice industry, but a recent article from the Herman Trend Alert predicted that workplace accidents would be on the rise because employee turnover is on the rise.

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