Ignorance is no excuse
Without carefully verifying background information and references, the hiring process can go very wrong. It is important to follow a standard procedure when hiring and to dot every i.
Self-publishing a cookbook
For several years, Hank Holliday, owner of Peninsula Grill in Charleston, South Carolina’s Planter’s Inn, talked about doing a cookbook to showcase the restaurant’s culinary legacy.
In a perfect world, your hostess would answer the phone and deliver an exquisitely stated description of your restaurant, provide clear and accurate directions, add the guest's name to the preferred seating list, and not hang up without conveying her sincere interest in making their acquaintance later that evening.