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Operations

This week’s restaurant nightmares: Killer complaints

 By Peter Romeo on Jun. 21, 2017

Even mild griping can escalate quickly in the age of social media into a business-killing (or building) controversy, as restaurants learned this week.

Turning your restaurant green, from A-Z

 By Restaurant Business Staff on Feb. 04, 2007

From a pure public relations standpoint, going green is right up there with being trans-fat free.

Marketing

The restaurant marketing team of the future

By Lisa White on Oct. 09, 2017

Here’s how operators are looking ahead and staffing up for more digital times.

The family business

By Restaurant Business Staff on Jul. 15, 2007

Five portraits form a multi-generational celebration of life in the family store.

Food

Chipotle revamps 3-month-old queso recipe

By Peter Romeo on Dec. 04, 2017

Executives have indicated the product was an effective lure for new and lapsed customers, but felt the need to adjust the consistency.

50 Great Ideas 2008: 41-50

By Restaurant Business Staff on Jan. 08, 2008

Great ideas we've seen from the restaurant industry.

Marketing

KFC's newest product: Scratch 'n sniff valentines

By Jonathan Maze on Feb. 12, 2018

The chain is making chicken-scented valentines available at restaurants today.

The Future 50 2008

By Restaurant Business Staff on Jun. 23, 2008

Restaurant Business Magazine's annual ranking of the fastest growing small chains in America.

Marketing

6 ways to promote National Burrito Day

By Patricia Cobe on Apr. 04, 2018

Chains are celebrating the tortilla-wrapped icon with a variety of themed deals.

Indies get a tech edge

By Restaurant Business Staff on Jun. 01, 2009

A group of regional independent broadliners, Distribution Market Advantage (DMA), was formed to enable its shareholders to court chains. It has inked...

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