marketing

Consumer Trends

This week’s 5 head-spinning moments: Most and least

By Peter Romeo on Aug. 25, 2017

During a summer of extremes, what else could we expect but a week of restaurant mosts and leasts? Here's a sampling.

Operations

This week’s restaurant nightmares: Dis communication?

By Peter Romeo on Sep. 06, 2017

Effective communication usually defuses conflict. But not necessarily in the current-day restaurant business.

Operations

3 ways operators are keeping business afloat in spite of Hurricane Harvey

By Brett Dworski on Sep. 08, 2017

Now in the recovery stage, operators are doing whatever they can to get their diners back up and running and ensure the safety and stability of affected employees.

Marketing

Olive Garden dusts off eat-free pass—with a sweetener

By Peter Romeo on Sep. 13, 2017

The offer should net the chain more than $2.2 million in a flash.

Marketing

The future of social media

By Lisa White on Sep. 14, 2017

RB's virtual roundtable of restaurant tech execs predicts the platforms and strategies that will spur engagement in the future.

Marketing

Olive Garden’s pass offer snags over $2.2M in under 1 second

By Peter Romeo on Sep. 14, 2017

We know because we tried to buy one, and timed the experience.

Operations

This week’s 6 head-spinning moments: Fashion benders

By Peter Romeo on Sep. 15, 2017

Restaurants influenced more than food trends this week. Just ask those waifs in outlandish outfits who strutted the runways this week in New York City.

Technology