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ADA summary & resources

Here is a brief summary of the Americans with Disabilities Act as it impacts restaurants specifically. Several resource links are also included to help restaurants comply.

Great side dish ideas

Here are some great side dish ideas from friends around the country. Notice the variety in both taste and price point.

Better menu design tactics

By Bill Main on May. 25, 2000

Here are three menu design techniques using a simple square: Boxing, Shading and Showcasing.

How sweet it is

By Bill Main on Apr. 26, 2000

Are you looking for an easy way to boost sales and profits? Desserts are a perfect place to start. More and more restaurant guests want to splurge and indulge in desserts...

The devil is in the details

By Bill Main on Jan. 12, 2000

I admit it. I'm a systems junkie. You've probably already guessed that by how often we recommend a system or protocol or procedure for your operation.

Menu feedback card

By Bill Main on Nov. 24, 1999

Your servers receive direct and indirect feedback from your guests about the items on the menu. They note reactions to price, portion size, flavor and overall satisfaction. Servers use this feedback when recommending menu items because their tips are directly related to customer satisfaction.

Small plates, big impact

By Bill Main on Oct. 13, 1999

Appetizers. Tapas. Small Plates. Starters. Dim Sum.

What gets measured gets done

By Restaurant Business Staff on Sep. 15, 1999

My challenge has always been to find ways to stay on top of the endless systems, procedures and responsibilities that keep an operation running smoothly and profitably. After all, profit is in the details.

Read 'em and eat

By Bill Main on Jul. 18, 1999

Food is much more than a way to put fuel in the tank. It’s the source of fables, the foundation of family traditions, the core of our businesses and a pastime for foodies and gourmonds. It’s even a great pesticide and industrial strength cleaner!

A picture's worth a thousand bucks

By Bill Main on Jul. 14, 1999

Increasing sales of high profit menu items is a goal in every foodservice operation.